Build the Future of Tech Retail in Bangladesh

Join GadgetBD. We are a fast-growing team of innovators, gadget enthusiasts, and digital creators redefining the eCommerce landscape.

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Why Join Us?

💻

Tech Enthusiast Haven

Get hands-on with the newest releases and enjoy exclusive employee discounts on top gadgets.

🚀

Fast-Track Growth

We are scaling fast, which means rapid career progression and skill development opportunities.

🤝

Collaborative Culture

Work in a dynamic, modern environment where your ideas are heard and innovation is rewarded.

⚖️

Work-Life Balance

We believe in working hard and resting well, offering competitive compensation and flexibility.

Empowering the Digital Generation

We don't just sell electronics; we connect people with the tools they need to create, work, and play better. Our mission is to dominate the eCommerce landscape by providing unmatched service and the latest tech.

We are looking for ambitious individuals in Dhaka who share our obsession with quality, digital storytelling, and optimizing the customer experience.

Careers at Gadget BD - Improved Design

OUR CULTURE

Life at GadgetBD

What it's really like to work here.

⚡

Move Fast

We don't wait for perfect. We test, learn, and iterate quickly. Speed wins.

🎨

Be Creative

Bring fresh ideas. Challenge conventions. We value originality over copying what works elsewhere.

📊

Own Your Work

You're accountable for results, not just tasks. Take ownership and drive impact.

🤝

Help Each Other

We win as a team. Support your colleagues, share knowledge, and celebrate together.

Open Roles

Join Our Team

Explore current openings and find where you fit best.

Social Media Manager

📍 Dhaka (On-site) ⏰ Full-time 📊 Marketing

Lead our social media strategy across Facebook, Instagram, TikTok, and YouTube. Create engaging content, run campaigns, analyze metrics, and build our brand presence across Bangladesh's most active platforms.

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E-commerce Executive

📍 Dhaka (On-site) ⏰ Full-time 📦 Operations

Manage our online store operations on gadgetbd.com. Handle product listings, SEO optimization, customer orders, inventory coordination, and website performance.

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Sales Associate (Retail)

📍 Bashundhara City, Dhaka ⏰ Full-time 🛍️ Retail

Be the face of Gadget BD in our flagship showroom. Help customers find the perfect Apple products and accessories, provide expert advice, and deliver exceptional service.

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Digital Marketing Specialist

📍 Dhaka (Hybrid) ⏰ Full-time 📈 Marketing

Plan and execute digital advertising campaigns across Google Ads, Facebook Ads, and other platforms. Optimize for conversions, manage budgets, and drive measurable ROI.

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Customer Support Executive

📍 Dhaka (On-site) ⏰ Full-time 💬 Support

Provide outstanding customer support via phone, email, and social media. Resolve queries, handle orders, and ensure customer satisfaction.

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About the Role

We are one of Bangladesh's fastest-growing tech and gadget retail destinations. Since 2013, we have been dedicated to bringing premium Apple products and the latest tech accessories to our customers. We are looking for passionate, forward-thinking individuals to join our team in Dhaka and help us shape the future of tech retail.

Are you obsessed with digital storytelling, algorithms, and the latest tech trends? We are looking for a creative and strategic Social Media Manager to take ownership of our digital presence. Your primary goal will be to build a strong, consistent brand identity, outmaneuver our competitors, and foster a highly engaged online community across platforms that matter most in Bangladesh.

Key Responsibilities

Platform Management: Manage and scale our presence across Facebook, Instagram, TikTok, and YouTube — the four platforms driving the majority of Bangladesh's social media engagement.
Content Creation: Conceptualize, script, and produce highly engaging, trend-driven content tailored to tech enthusiasts and Bangladeshi consumers.
Growth Strategy: Develop and execute comprehensive social media strategies to increase followers, reach, and engagement rates in the competitive BD tech retail space.
Competitor Analysis: Continuously monitor the local and global e-commerce landscape — from Daraz to Star Tech, Apple Gadgets, and beyond — to ensure our brand remains one step ahead.
Community Engagement: Actively interact with our audience, responding to comments, DMs, and messages in both English and Bengali to build lasting brand loyalty.
Analytics & Reporting: Track key performance metrics, analyze campaign success, and adjust strategies based on data-driven insights.

Qualifications & Skills

Proven experience as a Social Media Manager (prior experience in e-commerce, retail, or the tech/gadget industry is highly preferred).
Deep understanding of social media algorithms, best practices, and audience behavior — especially in the South Asian and Bangladeshi market context.
Hands-on experience with basic graphic design and video editing tools (e.g., Canva, CapCut, Adobe Premiere, Photoshop).
Excellent copywriting skills in both English and Bengali — you can write a viral Facebook post in Banglish just as easily as a professional Instagram caption.
Proactive, adaptable, and capable of managing multiple brand initiatives simultaneously in a fast-paced environment.

What We Offer

Competitive salary package based on experience.
A dynamic, modern, and collaborative work environment.
Exclusive employee discounts on Apple products, gadgets, and accessories.
Opportunities for professional growth and skill development.

About the Role

Bangladesh's e-commerce market is booming, and gadgetbd.com is at the forefront of tech retail in the country. As our E-commerce Executive, you will be the driving force behind our online store's daily operations, ensuring that every customer who visits our website enjoys a seamless, trustworthy shopping experience — from product discovery to checkout and delivery.

This is a hands-on role that bridges the gap between merchandising, marketing, and logistics. You will work closely with our warehouse team, marketing department, and management to ensure gadgetbd.com runs like a well-oiled machine, competing head-to-head with the biggest online tech retailers in Bangladesh.

Key Responsibilities

Store Management: Oversee day-to-day operations of gadgetbd.com, including product uploads, pricing updates, stock synchronization, and content management via WooCommerce/WordPress.
SEO & Visibility: Implement on-page SEO strategies to improve organic rankings on Google Bangladesh, targeting high-intent keywords like "iPhone price in BD", "MacBook Air Bangladesh", and "AirPods Pro Dhaka".
Order Fulfillment: Coordinate with the warehouse and logistics partners (Pathao, Redx, Steadfast) to ensure timely order processing, packing, and delivery across Dhaka and nationwide.
Product Listing Optimization: Write compelling product descriptions, upload high-quality images, and ensure accurate specifications for every product — from iPhones and MacBooks to accessories and peripherals.
Performance Monitoring: Track website analytics (Google Analytics, WooCommerce reports), monitor conversion rates, cart abandonment, and user behavior to identify optimization opportunities.
Promotional Campaigns: Collaborate with the marketing team to set up flash sales, coupon codes, bundle offers, and seasonal campaigns (Eid, Pohela Boishakh, Victory Day) on the website.

Qualifications & Skills

Bachelor's degree in Business, Marketing, E-commerce, or a related field.
1-2 years of experience in e-commerce operations, preferably in the tech, electronics, or retail sector.
Hands-on experience with WooCommerce, WordPress, and basic HTML/CSS is a strong plus.
Working knowledge of SEO tools (Google Search Console, Ahrefs, SEMrush) and Google Analytics.
Familiarity with popular BD payment gateways (bKash, Nagad, SSLCommerz, Stripe).
Strong attention to detail, organizational skills, and the ability to multitask under pressure.

What We Offer

Competitive salary with performance-based bonuses.
Hands-on experience managing a high-traffic e-commerce platform in Bangladesh's tech retail industry.
Employee discounts on Apple products and premium accessories.
Collaborative, growth-focused work culture with direct exposure to business strategy.

About the Role

Our flagship showroom at Bashundhara City — Bangladesh's premier shopping destination — is where the Gadget BD experience comes to life. As a Sales Associate, you will be the first point of contact for customers walking through our doors, and your ability to connect, advise, and inspire trust will directly impact our brand reputation and revenue.

We are not just selling products — we are helping people make informed decisions about technology that enhances their daily lives. Whether it's helping a student pick their first MacBook, guiding a professional to the right iPhone model, or recommending the perfect accessories to complement a purchase, you will be the expert they rely on.

Key Responsibilities

Customer Engagement: Greet every customer with warmth and professionalism, understand their needs, and guide them through our product range with expert knowledge and genuine enthusiasm.
Product Expertise: Maintain deep, up-to-date knowledge of all Apple products (iPhone, iPad, MacBook, Apple Watch, AirPods) and third-party accessories — including specs, pricing, color variants, and compatibility.
Sales & Upselling: Drive revenue by identifying upselling and cross-selling opportunities — AppleCare+, cases, chargers, AirTags, and other high-margin accessories.
Showroom Presentation: Ensure the showroom is always clean, organized, and visually appealing. Maintain demo units in perfect working condition with fully charged batteries and updated software.
After-Sales Support: Assist with basic troubleshooting, warranty claims, return/exchange processes, and coordinate with the support team for complex issues.
Market Intelligence: Stay informed about competitor pricing (Apple authorized resellers and grey market), new product launches, and seasonal demand trends in the Bangladeshi market.

Qualifications & Skills

HSC or Bachelor's degree in any discipline. A background in Business, Marketing, or IT is a plus but not required.
Strong communication skills in both English and Bengali — you must be comfortable explaining technical specs in simple terms.
A genuine passion for technology, Apple products, and gadgets. You don't need to be an engineer, but you should love tech.
Prior experience in retail sales, especially in electronics, mobile, or telecom, is preferred but not mandatory for the right candidate.
Pleasing personality, patience, and the ability to handle high footfall during peak hours (weekends, Eid seasons, new launch days).

What We Offer

Competitive base salary plus attractive sales commission structure.
Exclusive employee pricing on Apple products and accessories.
Hands-on training on Apple's product ecosystem and sales techniques.
A vibrant, fast-paced retail environment at Dhaka's most prestigious shopping mall.

About the Role

In a market where over 50 million Bangladeshis are active on social media and digital ad spending is growing year-on-year, the ability to run sharp, data-driven advertising campaigns is a game-changer. As our Digital Marketing Specialist, you will own the paid advertising strategy for Gadget BD — turning every taka of ad spend into measurable revenue and brand growth.

You will work at the intersection of creativity and analytics, crafting campaigns that not only capture attention but convert scrollers into customers. From launching a new iPhone drop to running year-end gadget sales, your campaigns will be the engine driving gadgetbd.com's growth and foot traffic to our showroom.

Key Responsibilities

Paid Campaign Management: Plan, create, launch, and optimize paid advertising campaigns across Meta Ads (Facebook/Instagram), Google Ads (Search, Display, Shopping), and YouTube — Bangladesh's top digital advertising platforms.
Budget Management: Allocate and manage monthly ad budgets efficiently, maximizing ROAS (Return on Ad Spend) while maintaining cost-per-acquisition targets within the BD market benchmarks.
Audience Targeting: Build and refine audience segments based on demographics, interests, behaviors, and lookalike modeling — targeting tech-savvy consumers, Apple enthusiasts, and high-intent buyers across Bangladesh.
Creative Collaboration: Work with the design team and content creators to produce high-converting ad creatives — video ads, carousel posts, dynamic product ads, and retargeting campaigns.
Analytics & Optimization: Use Google Analytics 4, Meta Pixel, and conversion tracking to measure campaign performance, run A/B tests, and continuously improve ad copy, visuals, and targeting.
Seasonal Campaigns: Lead high-impact campaigns during peak shopping periods — Eid-ul-Fitr, Eid-ul-Adha, Pohela Boishakh, Victory Day, iPhone launch windows, and 11.11 sales events.
Competitive Intelligence: Monitor competitor ad strategies (Apple Gadgets, iStore, Ryans, Star Tech, Sumash Tech) and identify gaps, opportunities, and emerging trends in BD's tech retail ad landscape.

Qualifications & Skills

Bachelor's degree in Marketing, Business, or a related field.
2+ years of hands-on experience running paid campaigns on Meta Ads Manager and Google Ads, preferably for e-commerce or retail brands.
Strong understanding of BD-specific digital marketing nuances — bKash/Nagad integration, local audience behavior, seasonal trends, and platform preferences.
Proficiency in Google Analytics 4, Meta Pixel setup, conversion tracking, and attribution modeling.
Experience with retargeting strategies, dynamic product ads, and lookalike audience creation.
Data-driven mindset — you make decisions based on numbers, not guesswork.
Excellent written communication in both English and Bengali for ad copy and landing page content.

What We Offer

Competitive salary with performance bonuses tied to campaign ROI.
Flexible hybrid work arrangement — balance office and remote work.
Access to premium marketing tools and a dedicated ad budget to experiment and grow.
Employee discounts on the latest Apple products and tech gadgets.

About the Role

In the Bangladeshi tech retail market, where customers are increasingly buying high-value electronics online, trust and after-sales support are the biggest differentiators. A single positive support experience can turn a first-time buyer into a lifelong customer — and a negative one can drive them straight to a competitor.

As our Customer Support Executive, you are the voice of Gadget BD. Whether a customer is calling to check iPhone availability, messaging on Facebook about a delayed delivery, or emailing about a warranty claim — you will be their go-to person. Your patience, product knowledge, and problem-solving skills will define how thousands of customers perceive our brand every single day.

Key Responsibilities

Multi-Channel Support: Handle customer inquiries across phone calls, WhatsApp, Facebook Messenger, Instagram DMs, and email — providing fast, accurate, and empathetic responses on every channel.
Order Management: Track, update, and resolve order-related issues — including order confirmation, delivery tracking, modifications, cancellations, and returns/exchanges.
Product Guidance: Help customers make informed purchase decisions by providing accurate product information, comparing models, explaining specifications, and suggesting accessories based on their needs.
Issue Resolution: Act as the first line of support for product issues, warranty claims, and service requests. Escalate complex cases to the technical team while keeping the customer informed at every step.
Payment Assistance: Guide customers through online payment processes — bKash, Nagad, bank transfer, SSLCommerz — and troubleshoot failed transactions or refund requests.
Feedback Collection: Document recurring customer issues, complaints, and suggestions. Share insights with the product and operations teams to drive continuous improvement.
Delivery Coordination: Liaise with logistics partners (Pathao Courier, Redx, Steadfast, Sundarban) to resolve delivery delays, address errors, and ensure a smooth last-mile experience.

Qualifications & Skills

HSC or Bachelor's degree in any discipline.
1+ years of experience in customer service, call center, or client-facing roles — experience in e-commerce, telecom, or tech retail is a strong advantage.
Excellent verbal and written communication in both English and Bengali — you should be comfortable talking to a corporate client and a university student with equal professionalism.
Comfortable using digital tools: CRM software, helpdesk platforms (Freshdesk, Zendesk), Google Workspace, and social media messaging tools.
A genuine interest in technology — you don't need to be an expert, but basic knowledge of Apple products and tech accessories will help you assist customers faster.
Patience, empathy, and the ability to remain calm and solution-oriented under pressure — even during peak sale periods and difficult customer interactions.

What We Offer

Competitive salary with shift allowances (if applicable).
Comprehensive training on Apple products, store operations, and customer service best practices.
Employee discounts on Apple products and accessories.
A supportive team environment where your contributions to customer satisfaction are recognized and valued.

What We Look For

Skills We Value

The qualities that help you thrive at GadgetBD.

💡

Creativity

Bring fresh ideas and think beyond the obvious to solve real problems.

🔄

Adaptability

Thrive when plans change and pivot with confidence and clarity.

💬

Communication

Express ideas clearly, listen well, and build trust through words.

💻

Tech Savvy

Comfortable with platforms, tools, and fast-moving technology.

🧩

Problem Solving

Break down complex challenges into focused, actionable steps.

📈

Growth Mindset

Embrace feedback and commit to continuous personal growth.

⚡

Execution Speed

Move fast, deliver reliably, and iterate without losing quality.

🎯

Results-Driven

Stay focused on outcomes — not just activity — and own them fully.

✦ HOW IT WORKS

Our Hiring Process

Simple, transparent, and designed to find the right fit.

Apply

Send us your CV and a brief note about why you're interested. Keep it genuine — we want to know the real you.

Initial Review

We'll review your application within 5–7 business days. If there's a potential match, we'll reach out for a phone screening.

Interview

Meet with our team for 1–2 rounds of interviews. We'll discuss your experience, ask about your approach to challenges, and answer your questions.

Offer & Onboarding

If it's a great fit, we'll extend an offer. Welcome to the team! We'll make sure you're set up for success from day one.

🚀

Ready to Join Our Team?

Don't wait to be part of something extraordinary. Apply now and let's build the future of eCommerce together.

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Support

Nationwide

Build the Future of Tech Retail in Bangladesh

Why Join Us?

Tech Enthusiast Haven

Fast-Track Growth

Collaborative Culture

Work-Life Balance

Empowering the Digital Generation

Life at GadgetBD

Join Our Team

Social Media Manager

E-commerce Executive

Sales Associate (Retail)

Digital Marketing Specialist

Customer Support Executive

Skills We Value

Creativity

Adaptability

Communication

Tech Savvy

Problem Solving

Growth Mindset

Execution Speed

Results-Driven

Our Hiring Process

Ready to Join Our Team?

Showroom 01 (Main Branch)

Showroom 02

Corporate Office

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